Privacy Policy

This policy explains how Clean Vents UK Ltd handles the personal information you provide when you contact us or request a quote or site survey.

Who we are

Clean Vents UK Ltd ("we", "us") is a commercial ventilation hygiene company. Our registered address is {{ADDRESS_STREET}}, {{ADDRESS_TOWN}} {{ADDRESS_POSTCODE}} (Company No. {{COMPANY_NO}}). You can reach us on {{PHONE}} or info@cleanventsuk.com.

What information we collect

When you submit an enquiry through our website, phone or WhatsApp, we collect the details you choose to give us — typically your name, phone number, email address, the service you are interested in, and any message you send. We collect the page you enquired from so we can respond in context.

How we use your information

We use your information solely to respond to your enquiry, arrange a site survey, provide a quote and deliver any services you go on to book. We do not sell your data. Enquiries submitted through our forms are processed by our form provider (Web3Forms) and delivered to us by email.

How long we keep it

We keep enquiry and customer records only as long as necessary for the purpose above and to meet our legal and accounting obligations, after which they are securely deleted.

Your rights

Under UK GDPR you have the right to access, correct or request deletion of the personal data we hold about you. To exercise any of these rights, contact us at info@cleanventsuk.com. You also have the right to complain to the Information Commissioner's Office (ICO).

Cookies

This website uses only the minimal storage needed to function. If we introduce analytics or marketing cookies in future, we will update this policy and request consent where required.

If you have any questions about this policy, please get in touch.